Terms of service

OVERVIEW

Welcome to Bittery. The terms "we," "us," and "our" refer to Bittery. We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). This store is powered by Shopify, which enables us to provide the Services to you. The terms and conditions set forth below, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at . If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to provide an accurate representation of our products; however, colors and appearance may differ based on your device settings. We do not warrant that product quality or appearance will meet your exact expectations. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product or limit the quantities of any products offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion. Your order is not accepted until we confirm acceptance and process your payment. If we change or cancel an order, we will attempt to notify you via the email or phone number provided. Purchases are subject to return or exchange in accordance with our Refund Policy at . You represent that your purchases are for personal or household use and not for commercial resale.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes, shipping, or customs charges. You agree to provide current, complete, and accurate purchase and account information for all transactions. You warrant that you are authorized to use the payment method provided and that all charges will be honored by your financial institution.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or customs. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All Services, including trademarks, text, graphics, and logos, are owned by Bittery or its licensors and are protected by law. You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, or modify any material on the Services without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of third-party materials. We are not liable for any harm related to your purchase or use of third-party products or services. Please review third-party policies carefully before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

This store is powered by Shopify. Any sales and purchases are made directly by us. You agree that Shopify is not responsible for any aspect of your sales, including injury or loss resulting from products, and you release Shopify from all related claims and liabilities.

SECTION 10 – PRIVACY POLICY

All personal information collected is subject to our Privacy Policy at . By using the Services, you acknowledge that you have read our Privacy Policy and understand that your data may be shared with Shopify to provide and improve the Services.

SECTION 11 – FEEDBACK

Any ideas, suggestions, or reviews (collectively, "Feedback") submitted to us are non-confidential. You grant us a perpetual, royalty-free license to use, reproduce, and publish such Feedback for any purpose. We are under no obligation to compensate you for any Feedback provided.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors or inaccuracies. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services for lawful purposes only. Prohibited uses include, but are not limited to, violating laws, infringing on intellectual property, harassing employees, transmitting malware, or using automated scraping/AI tools to access our Services. We reserve the right to terminate your account for any violation of these Terms.

SECTION 14 – AGENTS

If you deploy any "Agent" software to interact with our Services, that Agent must identify itself as required by our technical protocols and must not circumvent security measures intended to distinguish human users from computer programs.

SECTION 15 – TERMINATION

We may terminate your access to the Services at our sole discretion at any time without notice. You remain liable for all amounts due up to the date of termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The Services and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent provided by law, in no case shall Bittery or its affiliates be liable for any injury, loss, claim, or damages of any kind arising from your use of the Services or any products procured through them.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Bittery and its affiliates from any claims, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the remainder shall remain in full force and effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right shall not constitute a waiver of such right. These Terms of Service constitute the entire agreement between you and Bittery, superseding any prior agreements.

SECTION 21 – ASSIGNMENT

You may not assign these Terms without our written consent. We may assign these Terms and our rights to any third party without notice to you.

SECTION 22 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our headquarters is located.

SECTION 23 – HEADINGS

Headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time by posting updates to our website. Your continued use of the Services following the posting of changes constitutes acceptance of those changes. For any questions, please contact us at help@bittery.store or (661) 270-6848‬